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Story by Lynn Grisard Fullman
A freckle-faced
Christopher
Conover never
tires of driving in
the morning's darkness to
reach Beau Rivage, where
he works as the resort's only master coffee
roaster.
On Conover's office door is a Sir James
MacKintosh quote that fuels him as he
roasts pound after pound of coffee beans
for guests of the resort and casino on the
Mississippi Coast.
A couple of centuries ago, MacKintosh,
a Scottish author and statesman, observed, "The powers of a man's mind are directly
proportional to the quality of the coffee he
drinks."
"I am insanely passionate about coffee,"
confesses Conover, a Florida native who
takes his life's work seriously.
Single-handedly roasting 10,000 to
15,000 pounds of coffee beans
a month for Beau Rivage's
visitors, Conover has grown
accustomed to seeing
people smelling packets
of his coffee, ordering
lattes and espressos,
asking questions, buying
coffee paraphernalia
such as French presses and
home roasters and sitting
quietly as they sip the fruits of
his labors.
funfacts
A
few figures from Beau Rivage's master
coffee roaster Christopher Conover
confirm that gaming is not all that's going
on at the coastal casino.
Conover roasts from 10,000
to 15,000 pounds of coffee beans monthly.
It
takes about 20 minutes to roast a 50-pound
batch of coffee beans. (One pound of beans makes
three gallons of coffee.)
Beau Rivage uses coffee
beans from Indonesia, Africa, South America,
Central America, Hawaii, and Jamaica.
A bag of raw coffee beans
weighs from 132 to 150 pounds.
Beau Rivage
has 24 coffee-based alcoholic drinks.
Beau
Rivage's guests annually consume
some 7,200,000
cups of coffee. They
down 450,000 gallons
of coffee per year,
600,000 cups per
month-and 19,000
cups per day.
Coffee production never
wanes at Beau Rivage
which has no off-season
and no slow time.
The most-often drunk
coffee
is the resort's
house blend.
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"I think a lot of people don't expect to
find that we roast all our own coffee,"
observes Conover, who makes his
selections after roasting small samples of
beans furnished by suppliers.
He does his tastings in his small and
cluttered office just off the main lobby of
Beau Rivage, which has 1,740 guest rooms
and 12 restaurants.
"Roasting our own beans is quality
assurance; this way we know how old the
coffee is," explains Conover who worked
a three-year apprenticeship to learn the
intricacies of the roasting business.
These days, Conover is often found
standing alongside a shiny brass roaster
where buckets of beans, just scooped from
hemp or burlap bags, are poured
into a hopper, then tumbled
and heated in a drum
that reaches some 400
degrees.
Conover monitors
the beans' temperature,
smells the beans as
they roast, observes
their changing colors, and
listens for crackling sounds.
"You don't want them to
roast too fast or too slow," he
explains, yanking a lever that allows
just-roasted beans to tumble into
a revolving cooling bin. Once the
beans land, Conover, almost with
affection, stirs and pokes.
Passersby often pause outside plateglass
windows to watch Conover at
work and to discover the source of the
tempting aromas that waft through the
resort's main level.
Many watch, then are lured
into the adjacent coffee shop,
The Roasted Bean, to order a cupful or to
purchase a bagful.
The roasted beans are just a beginning.
From there, Conover adds flavors to some
batches, choosing from options such as
chocolate-covered bananas, German
chocolate cake, berry, apple pie, bananas
Foster, dreamin' orange, hazelnut, and
pumpkin spices.
"By roasting our own coffee, we can
guarantee freshness and maintain quality
control," Conover explains, offering a
handful of the just-roasted beans.
"Smells good, doesn't it?" he asks, adding
that Beau Rivage "is the only casino in the
area that roasts its own coffee."
pastries
A few numbers verify that
whether found in display cases, on buffet lines,
menus, or diners' plates-pastries are everywhere
at Beau Rivage. Here's what it takes to make
it happen:
47,000 pounds of flour
annually.
150 pounds of sugar
every day.
80 pounds of chocolate
every day.
30 cheesecakes daily,
(each serves 16).
20 15"x 25" pans of
bread pudding daily.
30 dozen macaroons
every day.
30 different pastries
daily on the buffet.
800 to 1,000 éclairs
weekly.
753,580 chocolatedipped
strawberries annually. |
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Conover, who also bags, packages and
delivers Beau Rivage's coffee, is a selfconfessed
"whole roasting plant by myself."
Freshness is the key for the coffee which
stays warehoused no more than three days
before being brewed.
"It just makes sense."
"Roasting our own
beans shows
how much we
strive to be
the best of the
best," Conover
observes.
Crowds have been
known to gather when
tables grow hot in the
casino at Beau Rivage
in Biloxi.
Few people,
however, take notice when the ovens
heat up at the Mississippi Coast resort
where a pastry kitchen staff produces
desserts worthy of the finest bakeries.
Eleven and 12-hour days are the
norm for the resort's Executive Pastry
Chef, Eric Bilodeau, who oversees
a 23-person crew that is always
stirring, blending, baking, filling, icing,
sculpting and plating.
While slots jingle and dice roll just
out of sight, the pastry makers work
around the clock to supply the resort's
dozen restaurants and to feed
banquet-size crowds that usually
range from 450 to 800 people.
The work never stops and
the ovens never cool. Although
the routine varies based on the
crowds, without fail a night shift
turns out pastries-Danish, croissants
and éclairs among them-for the next
morning's breakfast.
And then come the day workers who,
for starters, produce cheesecakes,
rice pudding, bread pudding,
macaroons, Key lime pie,
and pecan pie.
"The key is to be
ready in advance,"
explains Bilodeau,
who was born in
New York and raised
in Europe and
Canada.
Bilodeau's 23 years
of experience date to
when he was a teen in
France and watched a pastry
chef create a parrot from sugar.
"I knew right then I had found what
I wanted to do," says the 37-year-old
Bilodeau, who lived and cooked in
eight countries before taking over the
helm of Beau Rivage's pastry kitchen in
fall 2002.
"I have traveled a lot and I have
experienced a lot which opens your
mind," the leader of the sweets gang
observes when explaining the diversity
and intricacy of pastries served at the
resort.
As slot
machines
spew out
coins, pastry
chefs turn out
brownies, cakes,
pies, éclairs, fruit
tarts, chocolatedipped
strawberries,
mousse,
candy, praline,
chocolate
butterflies and, on
occasion, blown-sugar
pieces
that
can take
hours to create.
Bilodeau recently spent one hour on a
sugar dolphin which easily might have
taken a less experienced chef eight
hours to create.
"The technique is like
working with glass,"
explains Bilodeau,
who began his
apprenticeship in
Bordeaux, France,
his mother's
homeland. He
later worked in
the Netherlands,
Germany, Belgium,
Switzerland and Canada,
where he owned a
restaurant for several years.
For VIPs at Beau Rivage, Bilodeau
and his team often labor over blownsugar
creations-such as red roses
and white roses-with the key being
working with sugar at the correct
temperature of 60 to 80 degrees.
You soon learn to "do it right or do it
again," the pastry guru muses, adding
that because of the time involved "not
a lot of pastry chefs work sugar."
The sugary creations are not merely
tossed onto empty plates.
Instead, they are pleasingly
displayed.
"You eat first with your eyes;
that's why presentation is very
important," observes Bilodeau,
who has been known to whip
out tropical fish and seaweed,
all made from sugar and both
winners in last year's (2003)
Mississippi Gulf Coast chefs'
competition. Bilodeau and
assistant John Lacroix won
gold, silver and bronze medals
for their art.
"Working with sugar is
not complicated. The key
is patience and constant
practice," Bilodeau notes.
"People love to eat at Beau
Rivage and they love to eat
sweets."
"When guests come here,
they expect the best and that's
what they get."
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